Privacy Policy

Our Privacy Principles

We keep our approach simple.

• Your personal health information is used to generate your Evely insights and support your experience.
• We do not sell your personal data.
• We do not use your personal health information for targeted advertising.
• We limit access to your information to authorized team members and trusted service providers who need it to support Evely.
• You can request deletion of your data at any time.

Information We Collect

When you use Evely, we may collect information you choose to share with us, such as your symptoms, health goals, lifestyle information, supplement use, lab results, wearable data, and other details needed to generate your personalized health insights.

We may also collect basic account, payment, usage, and technical information needed to operate Evely.

How We Use Your Information

We use your information to:

• Generate your personalized Health Blueprint, supplement insights, and other Evely recommendations.
• Provide customer support and respond to your requests.
• Process payments, if applicable.
• Communicate with you about your account, access, updates, and service-related information.
• Improve the user experience, product quality, and reliability of Evely.
• Maintain security, prevent misuse, and protect our users.
• Comply with legal obligations.

Where appropriate, we may use aggregated or de-identified information to understand how Evely is used and improve our services.

How We Share Information

We do not sell your personal data.

We do not share your personal health information with third parties for their own advertising or marketing purposes.

We may share limited information with trusted service providers who help us operate Evely, such as hosting, analytics, email, payment processing, customer support, and security tools. These providers are only permitted to process information as needed to support Evely.

We may also disclose information if required by law, to protect the safety and security of Evely or our users, or in connection with a business transaction such as a merger, acquisition, financing, or sale of assets.

How We Protect Your Data

We use reasonable technical and organizational safeguards to protect your information, including encryption where appropriate.

No system can be guaranteed to be 100% secure, but we take steps designed to protect your data from unauthorized access, loss, misuse, or disclosure.

Data Retention and Deletion

We keep your information only as long as reasonably necessary to provide Evely, support your experience, comply with legal obligations, resolve disputes, and maintain security.

You can request deletion of your data at any time by contacting us at contact@evely.health.

After receiving your request, we will delete your personal information unless we are required or permitted to retain certain information for legal, security, or operational reasons.

Your Choices

You can choose not to provide certain information, but this may limit Evely’s ability to generate personalized insights.

You may also unsubscribe from marketing emails at any time. We may still send you service-related emails, such as account, access, payment, or security updates.

Children’s Privacy

Evely is not intended for children under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the “Last updated” date above and provide notice where appropriate.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at contact@evely.health.